admin

Are You Measuring Customer Satisfaction With Your Business?

Every day, businesses lose money because of dissatisfied customers. One poor service experience can actually cause 80% of customers to switch companies, according to a Zendesk Customer Experience Trends Report.  Because septic and sewer services are so valuable, it’s especially important to measure customer satisfaction. Today’s post will cover the most effective methods to measure …

Are You Measuring Customer Satisfaction With Your Business? Read More »

Bumgarner Septic Tank & Grading

Having served Granite Falls, North Carolina, and the surrounding area for more than 60 years, Bumgarner Septic Tank & Grading is likely the oldest septic company we have covered. Ordinarily, we find something special in the companies we profile and Bumgarner is no exception. What makes them special is they had to establish themselves in …

Bumgarner Septic Tank & Grading Read More »

Oakmont Capital Services Ranks No. 1622 on the 2023 Inc. 5000 List

West Chester, PA, August 2023 – Inc. 5000 has announced its 2023 list of the fastest-growing private companies in America, and Oakmont Capital Services ranks no. 1622 out of 5000. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses. Facebook, Chobani, Under Armour, …

Oakmont Capital Services Ranks No. 1622 on the 2023 Inc. 5000 List Read More »

Developing a Customer Loyalty Plan for Your Septic Service Company

Developing customer loyalty is important for any business of any size, location, and marketing demographic. But for a septic service company, it’s absolutely critical. That’s because you have a marketing demographic that is limited to your geographic area. It’s also because scaling up your services takes a significant investment in people and equipment. It is …

Developing a Customer Loyalty Plan for Your Septic Service Company Read More »

B&C Septic Service

Founded in 1989 by Bob and Cheryl Brooks, B&C Septic Service is a local-level septic company that delivers excellent service and has a dedicated customer base.   B&C Septic: An Agile Septic Service Business Model  Between the years 1989 and 2000, it was just Bob and Cheryl running the entire operation. They brought their son …

B&C Septic Service Read More »