Liquid Waste Industries (LWI) is a leading supplier of new parts and equipment for portable restroom rental businesses. Owned and operated by industry expert Helen Brown Chavers, LWI serves as a one-stop shop for everything needed to maintain, repair, and upgrade portable restroom units, trailers, and related operations.
The company is known for providing exceptional customer service and personalized support. When customers call LWI, they speak directly with a real, knowledgeable team member — not an automated system — ensuring fast, friendly, and efficient help every time. LWI’s focus is on building long-term relationships through reliability, responsiveness, and genuine care for each customer’s business.
Liquid Waste Industries Vast New and Used Parts Selection
LWI offers one of the most extensive selections of new products for the portable sanitation industry, including but not limited to:
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Customers can easily browse and place orders through LWI’s website, or call directly to order with the help of a friendly and informed staff member.
Company History & Leadership
Helen Brown Chavers is the Owner and Operator of Liquid Waste Industries. The company was founded in 2004 in Georgia by Helen’s late husband, Bill Brown, who passed away in 2015. Helen, a graduate of Emory University with a degree in business, initially supported the company with payroll and administrative tasks while homeschooling her children. After Bill’s passing, she stepped into full ownership and management of LWI. Her leadership has guided the company through growth, expansion, and relocation — from its beginnings in Georgia to its current headquarters in Alabama.
After her remarriage, Helen relocated the company to Alabama, where it now operates out of a 4000-square-foot warehouse. LWI remains a tight-knit, family-run business, built on dedication, quality, and personal service.
The Next Generation of LWI
Helen’s daughters are now becoming actively involved in the company’s continuing success. Grace Brown, age 23, has always wanted to work in the family business. After graduating with a business degree from Auburn University in May, she began working full-time at LWI. Grace has grown up around the company, spending years helping in the warehouse and now taking on responsibilities in the office, training under Helen’s direction. Annabel Brown, age 20, is currently attending Auburn University. She is now exploring her options and considering a role with LWI upon graduation.
LWI Operations & Expansion
The LWI headquarters is located in Birmingham, Alabama. The facility size is 3,500 square feet. The staff of 5 includes 3 in the office and 2 in the warehouse. LWI’s additional business ventures include trailer manufacturing for hauling portable toilets. The company’s future growth plans include exploring expansion opportunities in the Midwest and Texas to better serve customers and reduce shipping costs.
Commitment to Our Customers
At Liquid Waste Industries, customer satisfaction is at the heart of everything we do. LWI is committed to:
- Providing personalized service
Every call is answered by a real person, ready to help.
- Offering fast, responsive order fulfillment
Even non-rush orders are processed quickly to support the fast-paced needs of our customers.
- Sharing industry expertise and hands-on knowledge
We help customers identify parts, troubleshoot issues, and find reliable solutions.
- Building lasting relationships based on trust
We’re committed to transparency and dependable service.
LWI customers frequently rely on LWI’s expertise for troubleshooting parts and equipment issues. The company also supports rebuild projects and emergency supply needs, especially during high-demand periods (e.g., hurricane season).
LWI Contact Information
For more information about Liquid Waste Industries (LWI), in Birmingham, Alabama, you can call Helen Brown Chavers, Owner, at (877) 445-5511, or email her at www.lwiinc.com, or visit lwiinc.com.